Questions before we get to work.
Does EveryFollowUp replace my office staff?
No. It covers repetitive first-response and follow-up work, then gives your team better context. Your people still own judgment, scheduling decisions, and customer relationships.
Which channels can it cover?
Phone calls, missed-call text-back, SMS, Instagram DMs, Facebook Messenger, website live chat and contact forms, and Google Business messages. Review autopilot can also send review requests and help manage responses. Exact connections depend on the accounts and tools you already use and are confirmed during setup.
Will customers know they’re talking with automation?
The experience is built to be clear and professional. It should never pretend to be a specific employee, and your escalation rules determine when a person steps in.
Do I need a new phone number or new social accounts?
The setup is designed around your existing business number and business accounts where the platforms allow it. Technical fit and access are confirmed before launch.
How does review autopilot work?
After a completed job, it sends a review request at the timing you approve. It can also prepare or post routine responses according to your rules, while sensitive feedback is routed to a person.
How fast can it go live?
Timing depends on your channels, business rules, and integrations. The pilot starts with a short setup review and test run, then launches only after you approve the response flow.
